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Inboxes that open, audiences that buy.
Strategy, creative, deployment, and deliverability — run by an email team that’s been compounding open rates and revenue for 25+ years. B2B and B2C, prospecting and retention, on one roof.
One affordable all-inclusive price. List, design, send, optimize.
Three jobs of email, done right.
Most agencies do one well and bolt the others on. We run all three from one team — so the audience that opens, the offer that converts, and the inbox that lands all stay aligned.
Acquisition email
Reach buyers who know your brand but haven’t opted in yet. ESP+ technology scales prospect lists from 500K to 5M without breaking sender reputation.
Retention & LTV
Welcome flows, win-backs, post-purchase, abandoned-cart, anniversaries. Behavior-triggered journeys that lift open rate and lifetime value, not just send volume.
Deliverability & hygiene
Authentication, blocklist monitoring, inbox-placement testing, list cleaning. The boring work that determines whether the rest of this even reaches a human.
Identify. Acquire. Activate. Measure.
Our four-phase framework keeps strategy and execution honest — from the first audit through every send.
Audit & segment
Deliverability audit, authentication check, list hygiene, audience modeling. We map the contacts you have and the ones worth adding.
Build the list
Prospecting against 3.5B records, B2B Access ABM targeting, multicultural and political verticals when they fit the brief.
Send that earns
Copy, design, code, deploy. Campaigns and journeys built to be opened on a phone in seven seconds and clicked in three.
Read the results
Open, click, reply, conversion, inbox placement. We report on what made revenue and what to kill before next send.
Everything an in-house team would build, without the headcount.
Strategy & management
Contact strategies that respect the subscriber and grow the bottom line.
Copy & creative
Designers, copywriters, and coders who make standalone sends and template systems.
Deployment & optimization
Full-service or interim ESP execution alongside your in-house team.
Platform migration
Switch ESPs without losing reputation, history, or subscribers.
Deliverability audit
Authentication, reputation, blocklist, spam-trap, inbox-placement testing.
Identify & execute
Prioritized action plan, implementation help, end-to-end engagement support.
Email is most of the answer. Not all of it.
We run email inside a wider acquisition stack so the same buyer sees a consistent message across channels.
3.5 billion records. Refreshed monthly. Yours to mail.
Our Universal Data Warehouse is one of the largest premium B2B and consumer data assets in the email industry — audited, hygienic, and ready for ABM or broad reach.
Built for the inboxes that matter to your buyer.
Email’s ROI is still the high-water mark for digital channels.
DMA / Litmus benchmark across mature email programs. Our job is to keep your program above that line every quarter — not just on send day.
What it looks like when email earns its line item.
Manufacturer reaches verified buyers their CRM never had.
Pipeline lift over 90 days using B2B Access prospect mail paired with intent data.
Welcome and win-back flows replace one-off blasts.
Lift in repeat-purchase rate after we rebuilt the lifecycle on top of a clean list.
Inbox placement goes from “maybe” to majority.
Inbox-placement rate after authentication, reputation work, and list hygiene.
Drive-market prospect mail fills shoulder-season rooms.
Booking lift in target metros with prospect email + paired direct mail.
LTO offer drives same-day store traffic.
Same-day visit lift with geofenced send list and scan-to-order CTA.
Statewide contact program meets every household twice.
Coverage of target voters across email and direct mail at one all-in price.
What a healthy email program actually looks like.
Numbers reflect mature programs with clean lists, authenticated domains, and segmented sends. Early months of a new engagement focus on hygiene and authentication — the lift comes after.
A 15-minute call. A real audit. No deck.
Discovery call · 15 minutes
Bring your last three sends, your ESP, and one outcome you want to move. We’ll tell you what’s working, what to fix this quarter, and whether email is even the right next dollar for you.
- Quick deliverability + authentication check
- Honest read on list quality and sender reputation
- Two or three moves to make before the next send
- Whether Tridence is the right partner — or someone else is
Questions we get on the discovery call.
Do we need our own ESP, or can you provide one?
How big does a list need to be for prospect email to make sense?
What about CAN-SPAM, CASL, GDPR, and consent rules?
How do you measure success beyond opens and clicks?
Can you fix a poor sender reputation we already have?
How does email pair with direct mail and SPEAR?
What does pricing look like?
Do you only work with B2B?
Stop guessing what your subject line should be.
15 minutes with our email team and you’ll have a real plan for next quarter — whether you hire us or not.
Email programs, built by a top-ranked team.
Email lives or dies on creative and deliverability. Tridence is recognized by the Jacksonville Business Journal across the three disciplines that drive every campaign we ship.
Top Web Design Agency
Branded email templates, landing-page parity, and click-through experiences engineered for measurable conversion.
Top Marketing Agency
Lifecycle, transactional, and AI-driven email strategy from a JBJ-recognized marketing partner with 30 years of pedigree.
Top Video Production Agency
In-email video previews, animated GIFs, and follow-up CTV creative produced in-house by an award-recognized team.