{"id":809,"date":"2018-02-05T10:50:13","date_gmt":"2018-02-05T15:50:13","guid":{"rendered":"https:\/\/tridence.wordpress.com\/?p=809"},"modified":"2020-06-26T22:14:09","modified_gmt":"2020-06-26T22:14:09","slug":"publishers-eye-push-notifications-in-aftermath-of-facebook-news-feed-changes","status":"publish","type":"post","link":"https:\/\/tridence.com\/blog\/publishers-eye-push-notifications-in-aftermath-of-facebook-news-feed-changes\/","title":{"rendered":"Publishers eye push notifications in aftermath of Facebook news feed changes"},"content":{"rendered":"

If you\u2019re wondering why you got the same Apple News push alert from CNN a half-dozen times Tuesday afternoon, it wasn\u2019t a coincidence. (CNN said it was an Apple News glitch, something Apple confirmed later.)<\/p>\n

Now that Facebook is\u00a0deprioritizing publishers\u2019 posts<\/strong>\u00a0in the news feed, there is more\u00a0urgency for publishers to make direct connections with readers. That means they\u2019re taking push notifications more seriously.<\/p>\n

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The Wall Street Journal has tripled, to nine, the number of topics that its mobile app users can follow\u00a0<\/b>and made it possible to \u201cfollow\u201d its writers so users get a push when those authors publish something.<\/p>\n

Publishers are making an effort to stand out visually. Gannett\u2019s USA Today grew its referral traffic from pushes by 18 percent by incorporating pictures, video, and GIFs into its messages. The Guardian has played with the font and style of its push notifications. CNN is will begin adding rich media to its push notifications in the second quarter of 2018.<\/p>\n

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And while personalized push notifications\u00a0didn\u2019t gain much traction<\/strong>\u00a0among publishers\u2019 app audiences last year, publishers including Gannett are looking to infuse more personalization into the pushes they send. In a survey Gannett conducted with its app users last year, the relevance of the content was named as a top motivation for responding to push notifications.<\/div>\n
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\u201cIf they don\u2019t identify with it, they\u2019re less likely to engage with it,\u201d said Larry Aasen, director of mobile development at Gannett.<\/p>\n

These moves were already in the works when Facebook announced changes to its news feed algorithm earlier in January. But as publishers try to make up for the loss of reach in the news feed, even areas that drive small amounts of referral traffic will become more important.<\/p>\n

\u201cYou\u2019re seeing a lot more sophistication,\u201d said Mike Herrick, svp of product and engineering at Urban Airship, a push notifications technology provider. \u201cThe assets that are owned are going to be the most strategic.\u201d<\/p>\n

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Publishers pay close attention to their app audiences because their response to a story often provides a good signal for how a publisher\u2019s broader audience will react to it. At CNN, for example, the click-through rate on its app push notifications determines whether to move breaking stories to the top of its homepage or write more stories on a developing story.<\/div>\n
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\u201cThey\u2019re optimal for getting an early indication of how a story is playing with your audience,\u201d said S. Mitra Kalita, CNN\u2019s VP of digital programming. \u201cI used to use Facebook metrics like this over five years ago. You\u2019d look at shares over the course of 20 minutes.\u201d<\/p>\n

The competition for space on users\u2019 phone lock screens has gotten intense. The volume of push notifications sent by publishers rose more than 50 percent from January to December in 2017, according to data from Urban Airship. While there\u2019s a risk that publishers\u00a0will overdo it<\/strong>, audiences are getting used to a fire hose of notifications: Opt-in rates for push notifications rose 16 percentage points this year, also according to Urban Airship.<\/p>\n

Pete Brown, a senior research fellow at the Tow Center for Digital Journalism and the author of \u201cPushed Beyond Breaking,\u201d a research report on push notifications published last fall, predicts that images, automation, and personalization will gain importance in pushes. Last week, Urban Airship rolled out a tool that will allow publishers to use artificial intelligence to schedule push notifications based on when the audience is most likely to interact with them.<\/p>\n

Push notifications account for a small percentage of most publishers\u2019 overall traffic. For USA Today, they drive just 10 percent of its mobile app opens and 5 percent of the mobile app\u2019s pageviews.<\/p>\n

Yet those slivers of the audience are valuable. To receive a push notification, a person must have either downloaded a publisher\u2019s app or followed the publisher inside a platform like Apple News or Google Play Newsstand, a sign of affinity.<\/p>\n

\u201cA lot of people would consider their push audience their most loyal, their most engaged audience,\u201d Brown said.<\/p>\n

 <\/p>\n

Author:\u00a0Max Willens<\/p>\n","protected":false},"excerpt":{"rendered":"

If you\u2019re wondering why you got the same Apple News push alert from CNN a half-dozen times Tuesday afternoon, it wasn\u2019t a coincidence. (CNN said it was an Apple News glitch, something Apple confirmed later.) Now that Facebook is\u00a0deprioritizing publishers\u2019 posts\u00a0in the news feed, there is more\u00a0urgency for publishers to make direct connections with readers. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"tdm_status":"","tdm_grid_status":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_metasync_otto_title":"","_metasync_otto_description":"","_metasync_otto_keywords":"","_metasync_otto_og_title":"","_metasync_otto_og_description":"","_metasync_otto_twitter_title":"","_metasync_otto_twitter_description":"","rank_math_title":"","rank_math_description":"","_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","_aioseo_title":"","_aioseo_description":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[16],"tags":[22,44,79,98,109],"class_list":["post-809","post","type-post","status-publish","format-standard","hentry","category-brands","tag-ads","tag-digital-marketing","tag-marketing","tag-push-marketing","tag-social-media"],"acf":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/tridence.com\/blog\/wp-json\/wp\/v2\/posts\/809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tridence.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tridence.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tridence.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tridence.com\/blog\/wp-json\/wp\/v2\/comments?post=809"}],"version-history":[{"count":1,"href":"https:\/\/tridence.com\/blog\/wp-json\/wp\/v2\/posts\/809\/revisions"}],"predecessor-version":[{"id":904,"href":"https:\/\/tridence.com\/blog\/wp-json\/wp\/v2\/posts\/809\/revisions\/904"}],"wp:attachment":[{"href":"https:\/\/tridence.com\/blog\/wp-json\/wp\/v2\/media?parent=809"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tridence.com\/blog\/wp-json\/wp\/v2\/categories?post=809"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tridence.com\/blog\/wp-json\/wp\/v2\/tags?post=809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}